shipping and delivery
Shipping Policy
RETURNS & EXCHANGES
No refunds or exchanges will be allowed unless the item(s) received are defective or incorrect.
- Items must be returned within 14 business days from the date you receive the item(s) to submit your claim. If your request is received outside of this 14- business day window, we will consider your inquiry expired and ineligible for replacement, refund, or return.
- Merchandise must be unworn and free of ANY defects.
- If the above are met, a refund will be granted for the original amount paid for merchandise or applied as an online credit. Shipping costs and any other taxes associated will not be refunded.
CHANGING OR CANCELING YOUR ORDER
- Once an order has been placed, it cannot be canceled or adjusted.
DEFECTIVE OR INCORRECT ITEMS
- If you have received a damaged item or items that are different from those shown on your receipt, you can contact us at wwuw-support@wwuwllc.com for complete and thorough assistance.
- A photo of the damaged item(s) and package must be included in your email.
- Always include your name, order #, and full item name to avoid confusion.